Terms and Conditions

Welcome to reliableheater.com These terms of use ("Terms" or "Agreement") govern your use of the Website. Please read these Terms carefully, as your use of the website constitutes your agreement to follow and be bound by these Terms. If you do not agree to these Terms, you should not access or use the www.reliableheater.com website ("Website" or "Site").

The term "you", "your", and "User" or similar terms means the person accessing or using the Website. The terms "us", "we" and "our" refer to reliableheater.com

reliableheater.com maintains the https://www. reliableheater.com / Website ("Site").

"United Arab of Emirates is our country of domicile" and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

"Visa or MasterCard debit and credit cards in AED will be accepted for payment"

"Cardholder must retain a copy of transaction records and Merchant policies and rules"

"User is responsible for maintaining the confidentiality of his account"

Please read these Terms carefully. By accessing and using our Website, you are agreeing to be bound by these Terms of Use. If you do not agree to these Terms, please refrain from using our Site. These Terms should be read in conjunction with the reliableheater.com Privacy Policy.

Definitions

• Order means an electronic request for a product from the User to use the reliableheater.com products and related, as available from time to time, in the ORDER section.
• Order Price means the price and associated delivery fees payable by the User for the ordering a product with reliableheater.com
• E-Commerce Internet Payment Services means an electronic payment system which enables the User to conduct account and/or credit card transactions to the account of the reliableheater.com via the Internet.
• Individual means a natural or legal person who is utilizing any of the reliableheater.com Services or Website.
• Merchant Bank means the reliableheater.com’s bank accepting payments via the Website.
• Payment means a fund transfer from the User’s bank account and/or Credit Card to the reliableheater.com Accounts.
• User means any user of the reliableheater.com, including the E-Commerce Internet Payment Services on the Website. It also means a client of reliableheater.com, ordering the reliableheater.com products and associated services via the means of its website.
• Website or "Site" means Reliable Heaters & Electricals FZC website, www. reliableheater.com
• Words importing only the singular shall include the plural and vice versa, and words importing any gender shall include all genders.

User Obligations

• Acceptable Use. This Website is designed to provide Users with a range of information concerning (i) (i) the products and associated services we offer; (ii) our team; (iii) the corporate objectives of reliableheater.com; vi) ORDER option for using our products and related services via online payment and (v) other materials concerning our products and services. This Website may be used only for its lawful and intended purposes.
• Eligibility. Our Website is not intended for the use of minors, and reliableheater.com will not allow Users we know to be under 18 years of age to perform transactions on the Site.
• Transmission of Information. The User is responsible for their own communications, including the transmission and uploading of information and is responsible for the consequences of such communications to the Site. The User is solely responsible for the accuracy and correctness of all information and details transmitted via the Website. The User shall be solely responsible for providing beneficiary details for any Transaction, reliableheater.com will not be liable for non-payment as a result of error of details the User submitted, any failure or delay in payment. Errors in inputted information may result in delays in service, as an ORDER will only be confirmed once the required payment has been successfully made.

Payment Methods, Delivery, Cancellation and Refund Policy

• Methods of Payment. We accept payment for our services by Cash on Delivery,. All fees are paid in UAE Dirhams (AED).
• Delivery. reliableheater.com will deliver the requested products to the User once the order is completed, within the number of days indicated with the shipping service selected with the Order. reliableheater.com reserves the right to postpone or deny an ORDER for a specific product and associated service and the delivery of such product and associated service if the ORDER does not comply with the reliableheater.com Terms and Conditions, Rules and applicable laws or if reliableheater.com does not hold that specific product in Stock at time of the ORDER. If a service is denied, reliableheater.com will fully refund the User for any ORDER PRICE paid.
• Cancellations. Registered Users may cancel an ORDER on the "My Account" section of the reliableheater.com Website. Users receive an e-mail containing log-in details for use of the "My Account" section when they register for an Account online. Users may cancel an ORDER by e-mail with instructions to order@rheat.ae. Users will only be entitled to a refund for any ORDER PRICE paid if the cancellation is made maximum 24 hours after the ORDER is placed. If a User chooses to cancel an ORDER, the User will be contacted by one of our team members to arrange for a refund. No fees are applicable for ORDER modifications in the event they do not include cancellations of products. Users experiencing difficulties cancelling or modifying an ORDER should immediately contact order@rheat.ae.
• Refunds. In the event of a cancellation being made 2 hours after the ORDER all sums paid shall be reimbursed to the User, less a service fee of 4% of the paid amount. Any refunded amounts shall be returned through account transfer it will be reimbursed. Users should expect a processing time of 14 business days for a refund to be credited.
• Dispute Management Policy. If a User wishes to dispute a charge or make a complaint about a service provided to them by the Reliable Heaters & Electricals FZC, they may send an e-mail to Order@rheat.ae, or telephone Reliable Heaters & Electricals FZC.
• OFAC Disclaimer. Reliable Heaters & Electricals FZC will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries, in accordance with the law of the UAE.

Warranty and Limitation of Liability

• To the fullest extent permissible by law, Reliable Heaters & Electricals FZC (and those that the reliableheater.com works with to provide the products and associated services) (a) disclaims any representation or warranty express or implied concerning the accuracy, completeness or fitness for a particular purpose of the information contained on the general site except for the published rules; (b) does not guarantee that the website services, including access to the e-commerce online payment services will function without interruption or errors, and (c) provides the product and associated service (including content and information) on an "as is" and "as available" basis.
• reliableheater.com does not offer any warranty or remedies for the interruption or cessation of access to its products and associated services or this website.
• Users accessing this information assume full responsibility for the use of the information contained on this website and understand and agree that reliableheater.com is not responsible for any claim, loss, or damage arising out of the use of the information or offered products.
• Further to this, in no event shall reliableheater.com be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages that result from the use of, or inability to use this website or any other aspects of this agreement. Under no circumstances will be responsible for any damage, loss, or injury resulting from hacking, tampering, or other unauthorized access or use of the products and associated services or your account or the information contained therein.

Indemnification

• The User agrees to indemnify and compensate the reliableheater.com for any damages, loss, expense or liability it incurred as a result of his breach of the Terms of Use.

General

• Amendmentreliableheater.com may from time to time and at its sole discretion with prior notice to Users, change and amend any of the Terms of Use. The changes will apply on the effective date reliableheater.com specified in the notice and the changed Terms of Use will be published on the reliableheater.com Website along with a note informing Users of the applicable Terms of Use.
• Severability. Each provision of this Agreement is severable. If any provision of this Agreement is or being illegal, invalid, or unenforceable, the illegality, invalidity, or unenforceability of that provision will not affect the legality, validity, or enforceability of the remaining provisions of this Agreement.
• Nature of Relationship. The User agrees that no joint venture, partnership, employment, agency agreement exists between you and reliableheater.com as a result of this Agreement or use of the Site.
• Governing Law. These Terms of Use shall be construed in accordance with the laws of UAE and the rules, regulations and directives of UAE In the event of a dispute in relation to the Terms of Use, the User consents to the exclusive jurisdiction and venue of the Dubai Courts.
• Entire Agreement. These Terms constitute an entire agreement between the User and the reliableheater.com and supersede any prior agreements between the User and reliableheater.com

Copyright and Disclaimer

• The materials published on this website are unless otherwise stated the copyright works of reliableheater.com Users may make copies of materials published on this Website for their personal and not-for-profit use. Notwithstanding the foregoing, the content of the published material and the copyright notices must remain intact, any communication of the content must not be misleading or inaccurate, and a copy of this Copyright and Disclaimer must accompany any copies of the materials which may be circulated. Users may not create a link to any part of this Website nor republish any content or material available on the Website on any other site or alert-service without prior written consent. Consent may be requested by contacting the Reliable Heaters & Electricals FZC offices at the coordinates found in Section 10.
• The information presented on our General Site is provided as a courtesy by Reliable Heaters & Electricals FZC and intended for the purposes of providing general information only, and do not constitute a substitute for legal or other professional advice. Neither Reliable Heaters & Electricals FZC nor any other associated entity accepts any responsibility for any loss which may arise from reliance on information published on this site or the use of their products and associated services. Users that have, or suspect to have a legal problem should consult a lawyer/legal practitioner for legal advice.

Notification of Changes

The Website Policies and Terms of Use may be changed or updated occasionally in order to meet requirements and standards. Users are encouraged to visit these sections when using the Site, in order to be up to date on changes to the Website. All modifications will be effective on the date they are posted.

Site Administration and Contact

Reliableheater.com is committed to providing its customers with products and associated services of the highest quality. If you have comments or questions about the administration of our Website, or any of our products or associated services, please contact us at the following coordinates. RELIABLE HEATERS & ELECTRICALS FZC, PO Box 3076, Dubai, United Arab Emirates.

Effective Date and Legal Notice

The original effective date of this Agreement is December 20, 2021.
Copyright 2021 RELIABLE HEATERS & ELECTRICALS FZC